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Community Manager

  • Hybrid · Tirana, Albania
  • Full-time
  • $1,000 - $1,500 / month + commissions

We are looking for a qualified community manager to join our team. You will be responsible for building and maintaining relationships with our online community, creating and executing community engagement strategies, and fostering a positive and inclusive community environment. If you are a tech-savvy professional experienced in social media and PR, we would like you to act as the face and voice of our brand.

About Publer

Publer is a social media management platform that allows you to collaborate, schedule & analyze your posts for Facebook, Instagram, TikTok, Twitter, LinkedIn, Pinterest, Google Business Profiles, YouTube, WordPress, and Telegram from the same spot.

We're extremely proud to be a 100% bootstrapped startup and serve over 170,000 users worldwide.

Responsibilities

  • Set and implement communication campaigns to align with marketing strategies
  • Respond to comments and online customer queries in a timely manner
  • Generate leads from social networks and other online platforms such as Quora, Reddit, and Discord
  • Monitor and report on mentions, feedback and online reviews
  • Coordinate with the marketing team to ensure brand consistency
  • Liaise with development to stay updated on new products and features
  • Build relationships with customers, potential customers, industry professionals, and journalists
  • Stay up-to-date with digital technology trends

Requirements

  • A great sense of humor (show us your memes, we mean it)
  • 2+ years of proven experience as a community manager
  • Experience launching community initiatives (i.e. building an online forum, or launching an ambassador program)
  • Ability to identify and track relevant community metrics
  • Excellent verbal communication and English writing skills
  • Ability to interpret online customer engagement metrics
  • Knowledge of online marketing and marketing channels
  • Passion for fostering a positive and inclusive community environment
  • BSc degree in Marketing or a relevant field is preferred, but not required

Benefits

  • $1,000 - $1,500 / month (gross salary)
  • 10% recurring commission up to one year for each user that you convert to a paying customer
  • 5% raise if you're a top performer (quarterly performance evaluations)
  • 20% profit sharing pool (if annual objectives are met)
  • Private pension (matching up to 5% of your salary)
  • Private health insurance
  • Monthly budget for physical health related activities (gym, fitness, hiking, etc)
  • 20 paid leave days and 14 paid national holidays a year
  • Flexible working hours
  • Option to work both remotely and from our office in Tirana
  • An Apple Macbook Pro Retina Display you get to take home and use after office hours
  • Global impact
  • Professional development
  • Fun team activities

Show the best version of yourself

Only qualified candidates will be contacted back for an interview.

Open roles

We would love to have you as Publer's sidekick!